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Excellence in Administration

A Program for Women Administrative Professionals

Excellence in Administration is a highly interactive program. Through simulations, role play and cases, dig deep into your own motivations, and sharpen the self-development skills you need for your next career breakthrough.

About the program

Developed by women for women, Excellence in Administration gives you the tools you need to achieve and maintain superior administrative performance, while introducing you to other high-achieving women in similar roles.

Over two intensive days, learn effective decision-making, negotiation strategies and tactics and essentials of leadership presence. Master and apply mindfulness techniques to develop awareness, improve performance and increase resilience.

Excellence in Admin Program Testimonial of Suzan Vrdoljak

Program Dates

June 4 - 5, 2024

Program fee

$2,250* + HST

Participant profile

Administrative Professionals Program/ Organizational Administrators and Coordinators, Clerical Supervisors, Executive Assistants with 3+ years of work experience in an administrative role

Apply now →

A deposit of 50% of the program fee is required at time of application. The balance of the program fee is due 30 days after receipt of invoice or 30 days before the start of the program, whichever is first.

* Registration is open until program is filled

Program Themes:

Mindfulness and resilience

Increase Resilience, improve performance and thrive at work. Learn how modern work culture and habits affect performance. Improve problem-solving, increase cognitive flexibility, self-awareness and emotional intelligence. Increase your resilience, improve performance and learn to thrive at work.

Negotiating as a leader

Learning how to help others overcome differences easily and get agreement is an essential leadership skill. Negotiate using five different strategies, prepare quickly and develop a strong range of negotiation skills and approaches.

Leadership presence

Leadership presence is the intangible quality that conveys authenticity, confidence and gravitas. In this session, we’ll explore how non-verbal communication, combined with listening and empathy, allows us to connect with others to both inspire and engage. We’ll spark ideas for you to convey presence and composure every time you communicate – leading to greater visibility in your organization.


This session will teach you how to improve your problem-solving and decision-making skills. We will focus on interpersonal and task skills through a structured exercise that will require you to set objectives, analyze alternative strategies and evaluate them, and finally, choose a solution that will best meet the objective. The debrief will focus on how decisions were made, who influenced the decisions, and your learning in this decision-making process.

Program dates and schedule

    The program schedule includes:

  • Instructor lead in-class sessions will take place at the Rotman School on June 4 and 5, 2024 from 9:00 a.m. – 5:00 p.m. (EST)

      Dates Sessions
      • Day 1

      • Welcome
      • Mindfulness and Resilience
      • Leadership Presence
      • Day 2

      • Negotiation
      • Decision Making
      • Personal Action Planning

Who should attend


Candidates for the Excellence in Administration Program are Executive and Administrative Assistants, Clerical Supervisors, and Project/Program Coordinators with 3+ years of work experience in an administrative role. We look for participants who are committed to continuous learning and development, who strive to enhance their organizational value with a strategic focus.


Applications are currently being accepted.

Application Deadline: May 12, 2024


Each application is reviewed by Rotman’s admissions committee to ensure suitability of participant.


If space is available and eligibility requirements are met, participants will receive a notice of admission within 10 days of receipt of their completed application and fee deposit.

Faculty and Instructors

Beatrix DartBeatrix Dart >>

Executive Director, Initiative for Women in Business
Professor of Strategic Management, Faculty-at-Large

Delee FrommDelee Fromm >>

Lawyer and Psychologist Specializing in the Arenas of Negotiation, Leadership and Women's Advancement

Michele Milan >>

Instructor, Initiative for Women in Business

Sarah NevilleSarah Neville >>

Director, Open Line Communications

Geeta ShekerGeeta Sheker >>

Director, Excellence in Administration
Director, Initiative for Women in Business

Fees and payment


$2250 + HST

This includes:

  • Tuition
  • All Program materials and supplies
  • Completion certificate
  • Class-day meals (breakfast, lunch, and snacks)


Deposits are required at the time of application (refundable only to applicants not accepted to the program). The balance of the program fee is due 30 days after receipt of invoice or 30 days before program start date, whichever is first.


Rotman Initiative for Women in Business participants are eligible for a discount equivalent to 10% of the Program Fee.


Please review the full version of our PROGRAM POLICIES » for cancellation information.


If the program is employment-related training, Rotman must receive a letter from the employer confirming that the Program constitutes such training within the meaning of Canada Revenue Agency Interpretation Bulleting IT-470R. Generally, the Bulletin states that where the training is taken for the benefit of the employer, there is no taxable benefit to the employee.

If the tuition fee is paid by the employer, it is the employer’s responsibility to determine whether or not the fees paid on behalf of the individual is a taxable benefit and should be included on his/her T4 slip.


If an employer has not sanctioned that the Program is being taken for employment reasons, any discounts are taxable benefits to the individual participant and should be included on the individual’s tax return.

Have a question?

Contact us.

Initiative for Women in Business
Rotman School of Management


The Excellence in Administration Program has been approved for 13 continuing professional development hours under Section A of the continuing Professional Development Log of the Human Resources Professionals Associations (HRPA™)